Ola, My gf and I stayed in Cancun the week of 7/16 and this was our first time in Cancun. I’m a researcher and believe in knowing as much as I can b4 booking my place of travel. My gf is strict when it comes to her staying in nice hotels, so I wanted to ensure I got something that wasn’t too classy, but yet elegant. I was booked at the Gran Melia at first, but begin to read mixed comments about it, so I immediately changed (3 days b4 our travel date) and went with the JW Marriott (my first choice, but Gran Melia offered a better pckg through AAA). I’m soooo glad I changed. The JW was perfect! Our flt fm the states was good. Once we got to the airport, the comment about Time Share people trying to offer u packages is correct. They come at you after the baggage area like they are trying to help you find your transportation. We stopped for a while not realizing the guys in uniforms were TS agents, but quickly went on to the AMEX counter after taking his brochure. Luckily we had a arrange for transportation to the hotel by AMEX (travel agency), so we immediately were taken care of and off to the hotel. No waiting. Got to the hotel and believe it or not, it was the best looking one fm the street. The bellmans were alert and ready to greet with a “Welcome Home!” Check-in was a breeze and we were escorted to our room by a bellman who gave us a tour as we walked through the hotel explaining all the details and ammenities of the facilities. We had an oceanview room and it was a nice view. The room stayed clean. Loved the turn-down service (where the maid [same one throughout the time stayed] comes into the room during the evening and pull back your sheets, fluff up your pillows, change out all the towels and turn on the flat screen to a soothing tune for your arrival back to the room). Spa was good. My gf and I got the couples massage and liked the access to the spa facilitiy afterwards. Food was a bit pricey at the hotel, so we ate out most of the time. Out in town the food wasn’t so good (def. not what we are accustomed to in the states) and it was pricey as well. We kept close to the hotel area zone and venture out a few times downtown. Oh yeah, they have a Walmart dwntwn which was great for buying snacks and a jug of water. Even their Walmart was a bit pricey than the states. We couldn’t believe the people of Cancun only made on an average of $400 a month (according to a bellman we caught on the local bus - showed us around downtown). i could go on telling u guys about the trip…. JW made it worth while! Everyone knows your name and address you properly with a smile EVERYTIME! The hotel is clean, elegant, not too classy to take away fm the fun, but if u or looking for this type of place, JW is the spot! I recommend and told them I would! If I ever go back, JW will be the place. Don’t have my pic’s on my now, but will upload to show. I have video too!